How should I store my Avea products?
Unless otherwise instructed on the product label, we recommend that you store your Avea products in a cool and dry place. Please keep your products away from sunlight and temperatures over 25 degrees Celsius.
How does Avea incorporate sustainability into its business practices?
Sustainability is very important to us. We specifically choose glass bottles in order for them to be reused or recycled. Currently, we are working on a sustainable refill solution.
Quality & Safety
Can I take Avea products when I’m taking medication or if I have a medical condition?
If you’re taking medication or have any medical conditions, consult with your doctor before taking supplements, including ours.
Can I take Avea products while breastfeeding or when I’m pregnant?
If you are breastfeeding or pregnant we strongly advise you to consult with your physician/doctor before taking any supplements.
Are there any side effects to taking Avea supplements that I should be aware of?
At the recommended dosage, Avea products are safe. However, when you have a medical condition please do consult with your doctor before beginning any supplement ritual, including ours.
How do you ensure the safety of your products?
We ensure the safety of our products by selecting reputable suppliers who supply high-quality ingredients. Our ingredients are third-party tested for purity. And, the dosage in our supplements is safe according to medical experts and scientists.
Can I use an expired Avea product?
We do not recommend that you consume products that have expired. Instead, we strongly recommend buying new supplements. We have subscriptions available to ensure you save money while always receiving a fresh supply of Avea supplements.
Are Avea products suitable for men and women?
Yes, our products are suitable and safe for all genders.
What makes the Avea products unique?
We offer high-quality supplements that reflect the latest in longevity and healthspan research. Our products are carefully designed and formulated in Switzerland. They are based on the latest science and formulated for optimal bioavailability, meaning your body can absorb and use the nutrients. We only use the highest purity ingredients, and we use a third party to test for purity. Our supplements are combined using evidence-based dosages, which target your hallmarks of ageing.
How long should I take the Avea supplements before I begin to notice the effects?
The positive effects of taking supplements can vary between individuals. That being said, we suggest that you incorporate Avea into your daily ritual for at least 3 months to notice positive changes in your energy levels, sleep cycle, ability to focus, and skin health.
Ideally, your Avea routine becomes a long-term habit—this investment in your healthspan is where you’ll reap optimal results. Don't hesitate to reach out if you have any questions about how Avea can support your vitality goals.
What are the benefits of NMN?
NMN has been shown to increase NAD+ in the body, leading to higher energy levels, a sharper memory, healthier blood vessels, faster metabolism, improved stem cell health, and DNA damage repair.
How many capsules should I take?
We recommend taking one capsule (250mg) Nicotinamide Mononucleotide (NMN) daily with or without food, preferably in the morning.
David Sinclair takes 1g per day. Can I take more capsules than suggested?
Dr David Sinclair is a scientist and takes a higher dosage of NMN as he is researching this compound and to some extent, self-experimenting in a controlled environment. Not everyone needs such high doses and we would suggest starting with a lower dose of 250mg, as this dosage has beneficial health effects on humans without causing any negative adverse effects. We are aware of the demand for higher NMN dosage but would rather wait for more scientific evidence before offering more dosage options.
Effects can take some time to be felt. We, therefore, recommend taking our NMN for a duration of at least 3 months in order to reap optimal results. Think of this as an investment in your healthspan.
What does the NMN contain?
Our NMN contains pure β-Nicotinamide Mononucleotide and stone-ground brown rice flour as a natural filler.
Is NMN suitable for vegans/vegetarians?
Yes, our NMN is completely vegan.
Does the NMN product contain any flavours or sugars?
No, our NMN is of the highest purity and does not contain any flavours or sugars.
Is NMN considered safe?
Does NMN help to slow down ageing?
Yes, it does! NMN has been proven to have anti-ageing effects on animal models, showing promising results in reversing age-related diseases while increasing lifespan and healthspan. The first clinical trials are also starting to show promising results on human health. NMN targets the signs of ageing by increasing NAD+ levels at the cellular level. To read more about this process, please visit our NMN and NAD+ science pages.
Why NMN vs. NR
NR (Nicotinamide Riboside) and NMN (Nicotinamide Mononucleotide)
It was initially thought that NAD+ molecules were too large to be absorbed directly. Recently, it was found that NAD+ can cross the blood-brain barrier and reach the hypothalamus when ingested sublingually (under the tongue). It can increase the levels of NAD+ in this gland, which is beneficial for the entire body as it controls metabolism. It can also be a possible supplement to help those who have metabolic disorders because of decreased NAD+ levels in the hypothalamus.
NMN, on the other hand, increases NAD+ levels in cells throughout the whole body and is a better nutritional supplement for increasing overall NAD + levels and slowing down ageing.
Molecularly, NMN looks more like NAD+ than NR, it is further down the production pathway, closer to NAD+, which is what our body uses.
Studies have shown many great benefits of NMN on ageing mechanisms. Similar results are not as impressive for NR.
Many well-known ageing experts and doctors use NMN, which, while not conclusive evidence, suggests that it gets better results than NR. Avea is always on the leading edge of scientific research, so if for any reason NR eventually proves to be more effective than NMN, we will gladly change our minds and our supplements. Until then, the variety of evidence suggests that NMN is more effective at targeting the hallmarks of ageing.
What are the benefits of the Booster?
NAD+ precursors such as NMN are beneficial for increasing NAD+ levels and countering the signs of ageing. But, there are alternative molecules available that play a crucial role in preserving our internal NAD+ levels. This is why we’ve created the Booster, a powerful combination of carefully selected ingredients that target different mechanisms of ageing at the cellular level and work in combination with the NMN for optimal NAD+ production within the body.
How many capsules should I take?
No matter if you’re taking our NMN supplement, the Booster, or both, we recommend taking one capsule (per product) per day. Our capsules are designed so that they can be taken with or without food. We recommend taking them first thing in the morning.
Can I take more than suggested?
We strongly advise that you stick to the recommended dosage of 1 capsule per day, especially if you are new to such supplements. Effects can take a while to be felt. We, therefore, recommend taking the Booster for a duration of at least 3 months. Ideally, you make it a long term habit in order to reap optimal results. Think of this as one of the best investments you can make in your healthspan!
What does the Booster contain?
The Booster contains a combination of Apigenin, Resveratrol, Pterostilbene, Ubiquinol and Betaine. It is formulated with sunflower oil for optimal bioavailability, as some of its ingredients are better absorbed and therefore more potent when taken together with a fatty source. This means that our Booster can also be taken without food. You can learn all about the individual ingredients here.
How are the ingredients selected?
All of our ingredients are carefully selected after a thorough literature review and in alignment with experts from our scientific advisory board for the most relevant doses and combinations. Once the ingredients have been chosen, we then source them from selected trustworthy suppliers who can provide high-quality ingredients and have best practices in place.
Is the Booster suitable for vegans/vegetarians?
The Booster is not suitable for vegetarians or vegans as it contains gelatin, which is needed for stability reasons. We only want to provide the best quality supplements with active ingredients, and thus, gelatine was needed to make it stable and active. However, we are already working on finding ways to make it vegan in the future.
Does the Booster contain flavours or sugars?
No, the booster does not contain any flavours or sugars.
Is the Booster considered safe?
Yes, our Booster is safe and all of its active ingredients have been clinically tested on humans for safety.
Orders & Shipping
Do you ship internationally
Currently, we ship to the UK, Germany, Switzerland, Italy, France and Austria. If you live outside those countries, contact our customer service (email@example.com) and we will look into options to serve you.
How much does shipping cost and how will it take for my order to arrive? You can find an overview of the shipping rates and times below.
|Country||Delivery Service||Expected delivery (days)||Shipping cost (GBP)|
(1) Areas such as the Channel Islands and Scilly, Highlands and Islands, Isle of Man, and Northern Ireland may be subject to different delivery times and prices.
(2) We deliver to Germany, Austria, Italy, and France.
What can I do if my package hasn’t arrived or is missing?
Please email customer service firstname.lastname@example.org.
I haven’t received a confirmation email.
Please check your spam folder first. If you don’t find it there, you may have mistyped your email address or your payment may not have gone through. Please contact customer service for any more support email@example.com.
How can I track my order once it's placed?
Just after placing your order, you should receive an automatic confirmation email. Once your order has shipped, you’ll receive a notification email with your tracking information. You can use your tracking information to check the status of your order.
You may also sign into your Avea Life account and select “Order History.” There, you’ll find your tracking information and can check on the status of your order.
How can I edit or cancel my order?
Please check your order status. In case your order hasn’t been shipped, you might be able to change your order. Otherwise please contact customer support firstname.lastname@example.org.
The tracking says my order has been delivered, but I never received it.
If you have delivery issues, please reach out to our customer email@example.com.
What payment methods does Avea accept?
- American Express
- Master Card
- Apple Pay
- Diners Club
- Google Pay
- Shop Pay
- Facebook Pay
How can I apply a promo code?
You can enter your promo code at checkout when choosing your payment method. Please don’t forget to click “Apply” at the bottom of the promo code to see how much was deducted from the original amount.
I forgot to enter a promo code on checkout, can I use it after checkout?
Unfortunately, you can’t add your promo code after checkout.
How do subscriptions work?
You can choose between monthly, quarterly, and yearly subscriptions. You can choose to subscribe to take advantage of the discount and make a commitment to your longevity ritual. In all cases, we ship you fresh products and refills on a monthly basis.
Can I cancel my subscription?
You may cancel your subscription at any time a) via your Avea Life account; or b) by sending us a message at firstname.lastname@example.org. If you have multiple subscriptions and wish to cancel them all, you will need to cancel each one individually. If you do cancel a subscription, it will remain active until the end of your then-current subscription term.
How can I edit my subscription?
Please log into your Avea Life account and click on “manage subscription” or contact us at email@example.com.
Refunds & returns
What is your return policy?
If you’re not happy with your new Avea product(s) or you’ve changed your mind, you may return it to us within two weeks. Please reach out to firstname.lastname@example.org before doing so. We accept returns on unopened products in their original condition and please note that you’re responsible for the cost of shipping your returns.
Once we’ve received your return package, we will credit your account accordingly. If you have more questions you can always contact customer service (email@example.com)
Does Avea provide refunds or exchanges on products beyond their expiration date?
Avea does not refund or exchange products that are past their expiration date. However, if you received an item that was already past its expiration date, we are more than happy to exchange or refund it. If this is the case, please reach out to our customer service at firstname.lastname@example.org.
I received a faulty item. What should I do?
Please contact customer service email@example.com we will replace your item in no time.
How can I unsubscribe from the newsletter
You can unsubscribe from the newsletter by clicking the “unsubscribe” link at the bottom of the newsletter email. In some cases, it takes up to 7 days for this to take effect.
How can I edit my account information
Log into your account to edit your account information. You can edit your address on file and the subscriptions within your account. Please contact customer service if you are having trouble or need more information by reaching out to firstname.lastname@example.org.
What should I do if I’ve forgotten my password
Please reach out to email@example.com.
How can I change my email address
Please reach out to firstname.lastname@example.org.
How can I get in touch with you?
Please reach out to email@example.com.
Are you hiring?
Please see our current opportunities here.
How can I become an Avea Ambassador?
Are you passionate about longevity, health, nutrition, and wellness? We have developed a special ambassador program for our longevity enthusiasts. Our ambassadors are the first to know about new products, benefit from exclusive offers, receive a commission on sold products, and become part of our exclusive community. As an Avea Ambassador, you’ll encourage people to work on their health and wellbeing to become the best version of themselves.
Become an ambassador and spread the word with us! Contact us at firstname.lastname@example.org if you’re interested.