Our Team, Isabella Fiedler
Head of Customer Service
Isabella is an experienced Customer Service, Sales and Operations leader who has had the privilege to lead top teams in the SaaS, Fintech or IT industry. For the last nine years, she has supported companies such as Delivery Hero, Fidor Bank or Krieger Digital to give voice to customers, increase customer satisfaction and develop a great Customer Journey.
Isabella loves to spend her free time with family and friends and True Crime podcasts. She usually reads two books at the same time, you could call her a "book hoarder". Additionally to that she has found another passion in Standard and Latin dancing, where she would like to participate in tournaments as an amateur soon.